Modern Public Engagement Platform

Reach everyone you serve in 50+ languages through a two-way communication channel across SMS, email, app, web, and live widgets.

Hub's public-benefit infrastructure helps agencies prepare, monitor, respond, and improve with one source of truth for multilingual public communication, operational governance, and measurable outcomes.

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Modern Public Engagement Platform

Why teams need a better readiness platform

Fragmented systems, language gaps, and broken feedback loops create operational risk, compliance exposure, and delayed response. Public-serving teams need a platform that supports both readiness and real-world execution.

  • One-way alerting leaves blind spots — Teams need two-way intelligence, not just outbound messaging.
  • Language access cannot be an afterthought — Communities need clear, culturally appropriate information in the languages they actually use.
  • Disconnected workflows slow action — Templates, approvals, audiences, analytics, and reporting work better from one operational system.

Prepare, Monitor, Respond, Improve

Prepare

Configure templates, playbooks, audiences, and channels ahead of time so teams are ready before an event begins.

Monitor

Surface federal, state, local, and agency information in one place so teams can quickly understand what matters.

Respond

Review, approve, and publish localized guidance across web, SMS, email, app, and widgets in minutes.

Improve

Use analytics, feedback, and change history to refine guidance, targeting, and playbooks over time.

Core capabilities

Accessibility by design

WCAG 2.1 AA, senior-friendly, low-literacy aware, and built for emergency use.

Real-time source of truth

One update goes everywhere across web, SMS, email, app, and widgets with stable links and synchronized updates.

Multilingual across channels

50+ languages with human approval and channel-specific adaptation for public communication.

Surveys and two-way intelligence

Collect structured multilingual feedback to support needs assessment and impact evaluation.

Maps and GIS interoperability

Support live maps, impact areas, evacuation zones, and GIS integrations for a shared operational picture.

Analytics and workflow integration

Measure engagement and outcomes while fitting into existing systems with SSO, APIs, and no rip-and-replace requirement.

This app helps families stay informed with timely, local updates. Since so many of us rely on our phones for everyday information, it makes sense for public health alerts to be just as accessible. With this tool, we can quickly share what matters most - helping our community stay prepared and make informed decisions.
DIANA HALEY
PROGRAM MANAGER FOR EMERGENCY PREPAREDNESS - AMADOR COUNTY PUBLIC HEALTH, CA

Governance, trust, and flexible adoption

  • Community-led governance — Hub is a public benefit corporation committed to privacy-first design, authentic content publishing, and responsible AI.
  • Active co-development — We work with public universities, agencies, and the Wehealth Forum to improve the platform in the open.
  • Start free, grow as you go — Teams can begin at no cost, then add customization, branding, SMS, reporting, support, and integrations as needs grow.
  • Built for public-sector realities — Transparent pricing, operational sustainability, and support for grants, pilots, and agency procurement paths.

Frequently asked questions

See how it fits your readiness workflow

Request a demo to see how Hub supports multilingual communication, operational governance, and measurable public engagement from one source of truth.

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